Safety is Built Into Everything We Do
Ingersoll Rand’s Global Environmental Health and Safety (EHS) Policy outlines our formal dedication to ensuring product safety through compliance with applicable regulations, extensive product testing and quality assurance. Each business unit assumes responsibility for managing product safety, overseen by the Unit’s Vice President/ General Manager who reports directly to the Chairman, President and CEO.
- The business units review emerging regulatory and industry standard changes on an ongoing basis. Any significant impact is socialized to the broader business leadership team for awareness and necessary action.
- The business units conduct product safety risk assessments to protect employees and customers from recognized hazards that are likely to cause physical harm. If a product safety incident occurs, it is escalated to the Unit’s Vice President/General Manager, an investigation occurs, and if necessary, a product hold and/or recall is initiated. Product recall/safety bulletins are distributed to affected parties as applicable, when and if any safety-related issue occurs. All incidents are investigated, and swift mitigation actions are implemented.
- The annual goal is always zero incidents and, in 2022, our businesses had zero product safety claims and did not initiate any product safety recalls.
New product development process
During the NPD process, businesses assess technical readiness, product safety risks, and evaluate regulations and product safety. Ingersoll Rand also has various third-party approvals to supplement our commitment to product safety. Furthermore, independent third-party inspectors verify compliance with CE and UL regulations by auditing (at a minimum of every three years) various products and components at multiple Ingersoll Rand sites worldwide.
ISO 9001 certification
A total of 73 Ingersoll Rand manufacturing sites (82% of our total) are ISO 9001 certified, and these sites undergo a rigorous audit every three years. Internal Quality Leaders audit sites routinely to monitor product and service safety performance, and corrective actions are managed within the business’s corrective action tracking system.
Protecting our customers, employees, operators and technicians
By designing safety into our products, we help ensure the health and safety of all technicians, operators, engineers, assemblers, and other personnel who install, operate, maintain, and interact with our equipment at manufacturing or service sites around the world.